With more ways to pay, riding Sun Metro is now more convenient than ever!
Simply tap your phone, card, or scan the QR code on the printed ticket on the fare validators conveniently located inside each bus. See below for tips on how to quickly pay your fare your way!
Use Mobile Wallets
(Supports Apple Pay & Google Wallet)
You can now pay with your smartphone’s mobile wallet for a contactless payment experience. Simply activate your mobile wallet* and hold your smart phone near the reader. Four green lights indicate a strong signal. Be sure to hold your phone near the reader until validation is complete. Purchases made with mobile wallets are for a regular fare only. Reduced fares cannot be purchased using the validator.
Tap Cards & Go
(Supports MasterCard & Visa)
Simply tap and hold your contactless card on the fare validator to pay your fare easily and conveniently. Please note that only valid and activated credit cards with RFID chips will work on the validator. To verify that your card is contactless, look for the contactless symbol, which looks like a WiFi symbol turned on its side. Four green lights indicate a strong signal. Be sure to hold your card near the reader until validation is complete. Purchases made with contactless cards are for a regular fare only. Reduced fares cannot be purchased using the validator.
Scan QR Codes
When you purchase fares at a new Ticket Vending Machine (TVM), you will receive a printed ticket containing the date, expiration, amount, and ticket type (daily, weekly, monthly student, senior, or one-way pass -single ride), along with a QR code. This QR code is authenticated at the validator. Simply hold the fare ticket under the QR code reader of the validator for a few seconds. Once the payment is verified, the validator will give you a visual and audio signal to confirm that the validation is successful.
Fares purchased at a new TVM must be shown to the operator for confirmation of eligibility for discounted fares and issuance of a transfer. A Sun Metro photo ID may be required to confirm eligibility. The one-way pass is valid for a single trip on any Sun Metro bus. Upon boarding a Sun Metro Bus, a one-way pass purchased through the Ticket Vending Machine must be surrendered to the fixed-route driver. If you will be continuing your trip on another bus, you may ask for a transfer at this time. One-way passes verified at the validator will not work as payment on other routes.
NOTE: Overpayment vouchers provided by a new TVM can only be redeemed at a new TVM. Select "Redeem Voucher" at the TVM to redeem the voucher and use the value to purchase your additional fare at the TVM.
VALIDATION
Successful validation
Once payment has been received, the validator will sound a single beep, the light bar at the top will turn green, and the screen will display, "Thank you! Enjoy the ride," along with a green circle and check mark.
Unsuccessful validation
If payment was not accepted, the validator will sound two beeps, the light bar at the top will turn red, and the screen will display an error message, along with a red circle and X.
* For help with your mobile wallet, visit Apple Pay Help for iOS or Google Wallet Help for Android. For help with our service, call us at 915.212.3333.