The LIFT is Sun Metro's paratransit service for ADA paratransit-eligible clients, providing origin to destination (curb-to-curb), on-demand transportation using small buses equipped with hydraulic mobility device* lifts and tie downs; as well as contracting with private operators using regular passenger vehicles.
LIFT operators are specially trained in sensitivity and defensive-driving techniques. The service provided by the LIFT compliments the service area and hours of operation offered by Sun Metro's traditional (or fixed-route) public transit service. The LIFT services the entire City of El Paso and extends ¾ mile beyond a fixed route bus stop.
Sun Metro also offers a door-to-door service to those individuals that qualify. This is an extension to the curb-to-curb service Sun Metro provides and it’s offered to those passengers experiencing extreme mobility difficulty or safety problems and need that extra assistance to/from their door to the paratransit vehicle. There is no additional charge for this service.
* A mobility device is defined as a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered. A mobility device must safely fit onto the lift/ramp of the bus and safely secured inside the bus to be transported by Sun Metro.
Contacting the LIFT
LIFT schedule line:
LIFT pickup cancelation:
Where's my Ride?: