LIFT

About the LIFT

The LIFT is Sun Metro's paratransit service for ADA paratransit-eligible clients, providing origin to destination (curb-to-curb), on-demand transportation using small buses equipped with hydraulic mobility device* lifts and tie downs; as well as contracting with private operators using regular passenger vehicles.

LIFT operators are specially trained in sensitivity and defensive-driving techniques. The service provided by the LIFT compliments the service area and hours of operation offered by Sun Metro's traditional (or fixed-route) public transit service. The LIFT services the entire City of El Paso and extends ¾ mile beyond a fixed route bus stop.

Sun Metro also offers a door-to-door service to those individuals that qualify. This is an extension to the curb-to-curb service Sun Metro provides and it’s offered to those passengers experiencing extreme mobility difficulty or safety problems and need that extra assistance to/from their door to the paratransit vehicle. There is no additional charge for this service.

Sunday and Holiday Service Notice

LIMITED Sunday and holiday paratransit LIFT service for ADA paratransit-eligible clients resumed on June 26, 2022.

LIFT paratransit service on Sundays and holidays are LIMITED to areas in the community within ¾ of a mile from a Fixed Bus Route operating on a Sunday schedule. Not all residential and commercial areas will qualify for Sunday and holiday service.

Please use this map to find out if your point of origin and destination locations are within the LIMITED service area for paratransit service on Sundays and holidays. Only areas shaded in blue on the map are within the Sunday and holiday service area. Please include full address including city, state and zip code when using search option. For questions about the limited LIFT service on Sundays and holidays, please call 915-212-3333.

Your Trip Survey

* A mobility device is defined as a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered. A mobility device must safely fit onto the lift/ramp of the bus and safely secured inside the bus to be transported by Sun Metro.

Contacting the LIFT

LIFT schedule line:
915-212-0100

LIFT pickup cancelation:
915-212-3002

Where's my Ride?:
915-212-0100